Here at the Philadelphia Convention & Visitors Bureau, we are excited about the return of travel and look forward to welcoming visitors from around the world back to our amazing city. The resilient, diverse, and welcoming nature of our city is what drives us forward, and it’s our talented staff that enables the PHLCVB to continually raise the bar.
We are currently searching for a Global Tourism Services Manager to join our team.
POSITION SUMMARY
The Global Tourism Services Manager works hand-in-hand with the Global Tourism Sales team and provides client service support, including planning and implementation of familiarization (FAM) tours, site inspections, industry meetings, sales calls engagements, trade show participation, and handling promotion winner prize attainment and fulfillment. Additionally, the Global Tourism Services Manager serves as a liaison with PHLCVB partners on global tourism opportunities and trends through service visits, developing and executing partner-facing educational programming, and the organization of Global Tourism Update Meetings and the Global Tourism Summit.
The Global Tourism Services Manager is also responsible for special projects within the Global Tourism Division, including but not limited to sales content development and updates, reporting, and Simpleview data management.
PRIMARY DUTIES AND RESPONSIBILITIES
Familiarization Tour Services:
Client Support Services:
PHLCVB Partner Engagement Services:
Tradeshow Support Services:
Special Projects:
Administration & Reporting:
QUALIFICATIONS
Education/Experience:
Bachelor’s degree in related field plus four or more years’ experience in areas outlined above (or equivalent combination of education and experience). Prior professional experience in tourism/hospitality is required. Multi-lingual skills preferred.
Required Skills:
The PHLCVB is an Equal Opportunity Employer. We respect and seek individuals of a diverse background and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.