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About Us
Where there’s a Goodwill, there’s a way.
Goodwill is all about finding a way to make a difference in your community, no matter how big or small. It’s a way to empower yourself and others and to work together to create positive change.
When you see one of our stores in your neighborhood, you can be sure that good things are happening. Goodwill is more than just a store — we’re a community of passionate, dedicated individuals who are committed to making a difference in the lives of people in our communities.
At Goodwill Southwestern Pennsylvania, we believe that empowered individuals create thriving communities. As a leading social and human service organization in the region, we help thousands of individuals find jobs and provide education and workforce development services to those with barriers to employment.
Join us in strengthening your community and building a better world, one person at a time.
Mission, Vision, and Values
Our mission We strengthen communities, advance reuse and sustainability, and empower people to achieve their potential. Our vision Our vision is to be the region’s premier human service organization offering exceptional services. We will be satisfied only when all persons have the opportunity to achieve success in their pursuit of meaningful work or other quality of life experiences. Our plans for the future For decades, Goodwill of Southwestern Pennsylvania has employed a formal strategic planning process aimed at achieving our vision of being the region’s premier human service organization offering exceptional services with tangible outcomes. We will be satisfied only when all persons have the opportunity to achieve success in their pursuit of meaningful work or other quality of life experiences and our strategic planning process is a guiding force in realizing our vision. Our strategic plan for 2023 is focused upon building the organization’s infrastructure so that we can continue to grow, innovate and transform. It will enable our organization to maintain its position as a recognized leader in workforce development while offering support to other community partners committed to diversity and sustainability.